Shipping Policy
Where We Ship
We ship worldwide - from our warehouse to your doorstep.
Processing Time
All orders are processed within 2-3 business days (excluding weekends and holidays).
You will receive a confirmation email with tracking information once your order is on its way.
Estimated Delivery Times
| Destination | Estimated Time |
|---|---|
| United States | 7-12 business days |
| United Kingdom | 7-12 business days |
| Europe | 7-12 business days |
| Canada / Australia | 7-12 business days |
| Rest of World | 12-20 business days |
These are estimates, not guarantees. Customs delays may occasionally occur.
Tracking
All orders include free tracking. You will receive your tracking number via email once your order ships.
Returns & Exchanges
We want you to love your purchase! If something isn't right, please contact us within 14 days of delivery.
- Items must be unused and in original packaging.
- Buyer pays return shipping (unless item arrives damaged).
- Refunds processed within 5-7 business days after we receive the return.
For any questions, email us at support@wooniu.art.
Customs & Import Duties
We are not responsible for any customs fees, duties, or taxes applied to your order. These are the buyer's responsibility.